James B. Castle High School, Kaneohe, HI

High School Diploma, Computer Science

University of Hawaii, Honolulu, HI

B.S., Information & Computer Sciences (expected Fall, 2021)

Customer Service Employee, University of Hawai'i at Manoa Bookstore

www.bookstore.hawaii.edu/manoa/

• Answer and direct phone calls daily—including assisting customers inquiries and handling over-the-phone transactions
• Worked in the computer department—selling computer tech and software, mostly Apple products
• Assisted in the clothing, supplies and printing departments—assisting customers, restocking supplies and emblematics, folding and cleaning the sales floor
• Memorized entire line of merchandise & services, including prices and special discounts